For general and family practices, in-office dispensing is one of the most natural ancillary services to add. Your patients already trust you with their care, and handing them their medication before they leave simply completes the visit. There is no detour to the pharmacy, no waiting in line, and no prescription left sitting unfilled.
Convenience your patients will notice
Patients love the idea of purchasing their medications directly from the practice instead of driving to and waiting at the pharmacy, and that convenience shows up in satisfaction and loyalty. It helps your staff, too: dispensing at the point of care reduces the pharmacy phone calls and fax requests that interrupt the day, freeing your team to focus on patient care. It also gives your practice a full-service image and a way to compete with the retail pharmacy mini clinics that increasingly target primary care patients.
Affordable generics, sensible margins
Most of the medications general and family practices prescribe are available in generic form, which makes them inexpensive to stock and ideal for in-office dispensing. Commonly dispensed examples include antibiotics such as amoxicillin, azithromycin, doxycycline, and cephalexin; cough and cold medications such as benzonatate and guaifenesin; everyday prescriptions such as lisinopril, omeprazole, meloxicam, prednisone, and ondansetron; and newer metabolic therapies such as semaglutide and tirzepatide. Because you set your own prices, you can offer patients a cost that is competitive with the pharmacy while still earning a margin on each dispense.
PharmaLink’s large medication formulary includes more than 2,000 branded and generic medications, so even if you do not see a medication listed here, there is a good chance we carry it.
Simple enough for a busy front office
Dispensing takes 15 to 30 seconds in PharmaLink’s software, so it fits into checkout without slowing your schedule. Restocking runs through simple online ordering, with free shipping on orders over $250 and delivery in 48–72 hours. And our flexible payment options make it easy for patients to pay the way they prefer.
Compliance handled automatically
If your providers prescribe DEA controlled medications such as diazepam, tramadol, or zolpidem, PharmaLink files the required PDMP reports automatically in every state where we operate. Your team dispenses, and the reporting takes care of itself. Our PDMP reporting requirements guide covers your state’s rules.
A proven path to a stronger practice
PharmaLink has helped practices set up successful, profitable dispensing programs since 2007, and setup takes as little as 3 business days. For a deeper look at what dispensing does for a practice — income, productivity, liability, and outcomes — see our provider benefits overview.
Get started
Contact us with any questions, or to begin dispensing medications at your general or family practice.