PharmaLink

Privacy Policy

Last updated: June 07, 2026

At PharmaLink we are committed to protecting your personal information and your right to privacy. By interacting with our site, you acknowledge the data collection and usage practices described below.

Please read this privacy notice carefully as it will help you make informed decisions about sharing your personal information with us.

What information do we collect?

We collect information from you when you interact with our website, fill out a form, or apply for an account. This information may include:

  • Identifiers & Contact Info: Name, email address, mailing address, and phone number.
  • Commercial Information: Services or products viewed or considered within our professional dispensing solutions.
  • Internet/Electronic Network Activity: IP address, browser type, unique device identifiers, and operating system regarding your interactions with our website (collected via cookies, tracking pixels, and web beacons).

What do we use your information for?

Any of the information we collect from you may be used in one or more of the following ways:

  • To Personalize Your Experience: Your information helps us better respond to your individual and professional needs.
  • Maintain & Improve Our Platform: To analyze operational performance, troubleshoot bugs, and enhance website security.
  • To Improve Customer Service: Your information helps us more effectively respond to your customer service requests and support needs.
  • To Send Periodic Communications: The email address and phone number you provide may be used to send you transactional information, operational updates, respond to inquiries, and/or other requests or questions. (You may opt out of marketing communications at any time via the “Unsubscribe” link in our emails).

How do we protect your information?

We implement strict administrative, technical, and physical security measures to maintain the safety of your personal data. This includes utilizing standard encryption methodologies, such as Transport Layer Security (TLS/SSL), for data transmission and restricted access controls for internal databases.

Data Security Disclaimer: While we use commercially acceptable and legally compliant means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

Do we use cookies?

Yes, We use cookies, web beacons, and similar automated tracking technologies to enhance your browsing experience, analyze web traffic, and remember your preferences for future visits.

Types of Cookies We Use:

  • Strictly Necessary: Essential for fundamental website functionality, such as securing logins or filling out forms. These do not require user consent.
  • Performance & Analytics: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Functional: Remember preferences and custom choices you make.

Data Retention Period

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or permanently anonymized.

Do we disclose any information to outside parties?

We do not sell, rent, or trade your personally identifiable information to third parties. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties strictly agree to keep this information confidential and use it only for the specified business purposes.

We may also release your information when we believe release is necessary to comply with federal or state laws, enforce our site policies, or protect our or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or analytics purposes.

Occasionally, we may include or offer third-party products, integrations, or services on our website. These third-party sites have separate and independent privacy policies. We hold no responsibility or liability for the content, privacy practices, or activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Protected Health Information (PHI)

Our website and general contact forms are not intended for the submission of Protected Health Information (“PHI”) as defined by HIPAA. Please do not submit patient medical records, prescription information, insurance information, Social Security numbers, or other sensitive health information through website forms or email communications unless specifically instructed to do so through a secure channel.

California Consumer Privacy Act (CCPA) Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Consumer Privacy Act (CCPA). As a resident of California you are entitled to specific rights regarding your personal information:

  • Right to Know/Access: The right to request what personal information we have collected, used, and disclosed about you.
  • Right to Delete: The right to request the deletion of your personal information, subject to certain legal exceptions.
  • Right to Correct: The right to request the correction of inaccurate personal data.
  • Right to Opt-Out of Sale or Sharing: We do not sell your data or share it for cross-context behavioral advertising. If we ever do, you have the right to opt-out.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any applicable privacy rights, please contact us using the contact information provided below. Registered users may also update certain account information through their account settings.

Children’s Online Privacy Protection Act (COPPA) Compliance

We are in strict compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years old or older. If we discover we have inadvertently collected personal data from a minor under 16 without verifiable parental consent, we will take immediate steps to delete that information from our servers.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our digital website, and not to information collected offline or via separate business contracting agreements.

Privacy Policy for Customers

This Privacy Policy governs information collected through our website and marketing activities. It does not govern protected health information processed on behalf of customers through our software services, which is subject to applicable contractual and regulatory requirements.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and update the “Last updated” modification date at the top of this policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If there are any questions regarding this privacy policy or if you wish to file a data rights request, you may contact us below:

On-Site Dispensing LLC (PharmaLink) 500 Westover Dr #9480, Sanford, NC 27330

Please submit inquiries through our Contact Us page.

Please also review our Terms and Conditions.