Solutions

White-Label Platform

Your brand, your clients, your pricing — powered by the dispensing platform PharmaLink has been building since 2007.

If you serve a network of practices — as a practice group, a management services organization (MSO), or a channel partner — you may want to offer dispensing under your own brand rather than someone else’s. PharmaLink builds and hosts white-labeled dispensing platforms that let you do exactly that: a complete, production-grade dispensing system that carries your name, without the cost and risk of building software yourself.

You bring the brand and the client relationships. We bring a platform refined through nearly two decades of operating physician dispensing programs nationwide.

Your brand, front and center

  • Custom branding and vanity domains. Your clients log in to your platform, on your domain, with your look. PharmaLink stays behind the curtain.
  • Branded communications. Email and SMS notification templates are customizable per partner, so every message a practice or patient receives speaks in your voice.

Run your network from one portal

The partner portal gives your team direct operational control over your client base:

  • Create and manage practice accounts. Onboard new practices, activate or deactivate accounts, and manage their configuration without waiting on us.
  • Work inside client accounts. Authorized partner staff can log in to a client’s account to configure, troubleshoot, or support — the access a real operator needs.
  • See the whole network at a glance. Dashboards with activity graphs show what is happening across your accounts, and partner-level reporting rolls up performance across your entire book of business.

Control your catalog and your pricing

White-label partners are not locked into a one-size-fits-all product offering:

  • Partner-managed catalogs. Curate the product catalog your platform offers, organized into product lists that fit your market.
  • Per-account pricing and formulary assignment. Assign pricing tiers and formularies account by account, so a large multi-site client and a single-provider practice can each get terms that make sense.

Integrate and extend

Your platform should fit into your existing systems, not stand apart from them. The white-label platform includes outbound webhooks and a REST API for integration with your own applications and back-office tools. Partners offering home delivery can use built-in mail-order fulfillment routing and management to direct orders through their fulfillment arrangements.

  • A proven operating platform. PharmaLink has operated in-office dispensing programs since 2007. Your clients get the same dispensing workflow our own customers use — a dispense takes 15–30 seconds, compliant patient labels print automatically, and PDMP reporting is automatic in every state where PharmaLink operates.
  • Depth beyond dispensing. Inventory management, membership programs, online patient payments, and mail order are all part of the platform you would be putting your name on.
  • No software project. You get the economics and positioning of a platform owner without hiring engineers, managing infrastructure, or maintaining compliance features yourself.

Start the conversation

White-label partnerships are structured individually, based on your network, your market, and your goals. Contact us to discuss a partnership — we will walk you through the platform and how it could operate under your brand.

Ready to start dispensing?

Most practices are up and running within days of submitting their application. Talk to a PharmaLink specialist about the right dispensing program for your practice, or call us at (888) 222-2671.